Refund policy
Refund & Return Policy
CozyHommy is a curated shopping guide. We do not sell, stock, or ship any products directly, and we do not process payments for the items featured on this site. When you click through to a product, you are directed to the retailer's website (such as Amazon or the brand's own store) to complete your purchase there.
Because of this, all returns, refunds, exchanges, and related customer service matters are handled entirely by the retailer you purchased from, according to their own return policy and terms.
If you need to return or exchange an item, or if there is a problem with your order, please contact the retailer directly using the order confirmation and contact details they provided at checkout.
If you have any questions about a product recommendation on CozyHommy itself, feel free to contact us at [your support email] — we're happy to help point you in the right direction, though we are not able to process returns or refunds on the retailer's behalf.